CHAPTER 1 BUSINESS DRIVEN TECHNOLOGY

CHAPTER 1 BUSINESS DRIVEN TECHNOLOGY

 

INFORMATION TECHNOLGY'S ROLE IN BUSINESS is everywhere in business.

Business Funtions Receiving The Greatest Benefits From Information Technology

      * Customer service

      * Finance

      * Sales & Marketing

      * It operations

      * Operations Management

      * Hr

      * Security

      Information Technology Basics

       Information technology (IT) is a field concerned with the use of tehcnology in managing & 

       processing information. Also is an important enabler of business sucess &  innovation .

      Management Information System (MIS)  is a general name for the business function & 

      academic dicipline  covering the app of people , technology , & procedure to solve business  

      problem. MIS is a business function , similar to Accounting , finance , operations & human \

     resource.

   

     DATA -  raw facts that describe the characteristics of an event

   INFORMATION -  data converted into a meaningful and useful contex 

BUSINESS INTERLIGENT - app & technology that are used to support deciosion - making  

                                                  effort.

IT RESOURCES-   PEOPLE  USE   -----> INFORMATION TECHNOLOGY   ------> TO WORK 

                                  WITH   ------> INFORMATION

IT CULTURES

     Information-inquiring Culture

     

 Employee across departments search for information to better understand the future and align   themselve with current trends and new directions.

 Information-Discovery Culture

 Employee across departments are open to new insightabout crisis and radical changes and seek 

 ways to create competitive advantage.

Information- Sharing Culture

 

Employee across department trust each other to use information ( especially about problem 

 and failure) to improve performance.